Refund Policy

If a verified USD payment arrives after the live minimum has risen beyond the paid amount, the target is no longer claimable, or the product is no longer eligible, the payment automatically enters a full-refund process.

A normal overtake after the bid has activated is not refundable. A one-time purchase buys board exposure only and does not buy a permanent rank or guarantee clicks or conversions.

For an unexpected payment, duplicate charge, wrong amount, or payment you do not recognize, contact support@yueyekidl.com with non-sensitive order information.

Do not email card numbers, bank information, passwords, API keys, or identity documents.

Creem is the merchant of record and processes USD checkout and refunds. Approved refunds are returned to the original payment method; banks and payment networks control the final posting time.

Provider accepted does not mean the refund has reached the final account. We describe a refund as completed only after provider-confirmed success; contact support if the provider shows completion but the original payment method has not received it after the provider or bank timeline.